Refund Policy

Updated August 26, 2026

We accept returns of defective and non-defective merchandise, and exchanges may be requested. A request must reach us within 30 days after delivery.

Condition and eligible reasons

Non-defective returns may be made for a change of mind, personal preference, or selection of the wrong item. The merchandise must be new, unused, in its original condition, and accompanied by the original packaging, tags, and accessories. We also review items that arrive broken, defective, incorrect, incomplete, or materially different from the description.

How to request a mail return

Send the order number, checkout email, and an explanation before mailing anything. For damage, a defect, a wrong item, or missing contents, we may request photos or video of the merchandise and packaging. An unauthorized parcel must not be sent. The free return label is included in the package, and returns are handled by mail. No restocking fee applies.

An exchange depends on available inventory. After a return is approved, the refund is sent to the original payment method and is processed within 10 days. A bank or payment provider may need additional posting time.

Email: doubad223@gmail.com

Mailing address: 27 Ruth Ct, Springfield, IL, 62704, United States

Phone: (302) 400-5069